Returns & Exchanges
At Deconstruct, we strive for complete satisfaction with your skincare journey. If you are not entirely happy with your purchase, we offer a hassle-free return or exchange process within 15 days of delivery.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Check
Ensure the products are unused, in their original packaging, and include all security seals and tags to be eligible for a refund.
Package & Pickup
Pack the items securely in the original box and we will arrange a complimentary door-step pickup within 48 hours of your request.
Refund Processing
Once our lab verifies the returned items, your refund will be credited to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing